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Thank you for shopping at Aervik. Below are the terms and conditions that constitute our order and shipping policy.

Payment Methods

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

Order Changes & Cancellations

Orders may be changed or canceled before they ship. To request a change or cancellation, please contact us within 12 hours of placing your order and include your order number. Once an order has shipped, it can no longer be changed or canceled; however, you may request a return after it arrives.

Guest Checkout & Accounts

An account is not required to place an order. Guest checkout is available. Customers who create an account can view their order history and tracking information and check out faster on future orders.

Pricing & Taxes

All prices are displayed in USD and do not include duties or local taxes. For orders shipped to the European Union, prices include VAT.

Shipping Destinations

We currently ship to the United States, Canada, the European Union, Japan, China, and other regions. Please enter your shipping address at checkout to see if we ship to your location.

Shipping Rates

Standard shipping is free on all orders over $300. For orders under $300, shipping charges will be calculated and displayed at checkout based on your shipping address.

Processing Time & Delivery Estimates

All orders ship within 2 business days. Standard delivery usually takes 7–10 business days, depending on your location.

Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. You can also find tracking details in your account under the order.

Customs, Duties, and Taxes

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the recipient, and your local customs office sets the amount. For EU orders, VAT is already included in the price.

Lost or Damaged Items

If your package arrives damaged, please contact us within 7 days of delivery and include photos of both the package and the item. If your package is lost, please contact us within 7 days of the expected delivery date and include your order number. Once we have confirmed the issue, we will send a replacement or issue a refund as soon as possible.